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Tuesday, August 9, 2016

Parameters of Quality of services


  • Timeliness and punctuality
  • Health and safety
  • Delivery methods
  • Taking care of human factors
  • Balance between quality and quantity
  • Interpersonal skills
  • Customer care and support
  • Philosophical foundation of the overall work
  • Discipline 
  • Mutual trust , faith and respect
  • Serving with smile
  • Tightening the screws, as and when required
  • Controlling the environment
  • Systematised information sharing & education
  • Devoting time and energy for a particular job
  • Delivering talks in a measured and refined manner
  • Taking feedback from the environment for further improvement of systems and processes
  • Being courageous, confident and dignified
  • Dealing with conflicts in an integrated manner
  • Taking care of quality of raw materials
  • Being tough at the time times
  • Solving problems in an organised manner
  • Introducing transparency into governance and leadership styles
  • Upholding values and ethics
  • Taking time to introspect upon the past performance
  • Developing intuition into the domain of expertise
  • Up gradation of core skills, knowledge and attitudes
  • Never to stop learning

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